Haybajee Privacy Policy – Your data is our responsibility

When you create an account and use our services at Haybajee, we collect certain necessary information — solely to provide you with a better experience and in accordance with our privacy policy.

Personally Identifiable Information:

• Full name and date of birth
• Mobile number and email address (if applicable)
• Home address & district
• National ID number (for KYC verification)

Financial Information:

• Mobile banking number (Mobile Pay, Nagad, Rocket)
• Bank account details (for bank transfers)
• Deposit & withdrawal history

Technical Information:

• IP Address & Device Information
• Browser type and operating system
• Login timestamps and page visit history
• Cookie and location data (subject to your permission)

Haybajee collects information through several methods. Each method is fully transparent and done with your knowledge.

• Directly from you: Through registration forms, KYC submissions, support chat, or email.
• Automatically: When you visit the site, technical information is collected through cookies and log files.
• From third parties: Limited data may be obtained from trusted third parties for payment verification or identity confirmation.
• From gaming activity: Your betting history, game preferences, and session data are recorded.

Haybajee uses your data only for specific and legitimate purposes. Full details are provided in the table below:

We use your information to improve our services, ensure security, and meet legal obligations. Your data is never used for any other purpose.

Haybajee never sells your personal information. However, limited data may be shared in certain specific circumstances:

• Payment Processors: Necessary information is shared with Mobile Pay, Nagad, or your bank to process transactions.
• Identity Verification Services: Approved third-party providers may be used as part of the KYC process.
• Legal Authorities: We are legally required to share data when a valid order is received from a court or government authority.
• Fraud prevention: Limited information may be shared with security partners to help detect and prevent suspicious activity.

Haybajee uses cookies on its website to make your experience smoother and more personalized. Cookies are small data files stored in your browser.

Cookies we use:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functionality Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Used to understand and improve how the site is used.
• Marketing Cookies: Used to show relevant promotions (you can opt out at any time).

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

Haybajee follows industry-leading technology and practices to protect your data. Our security framework is multi-layered:

• On all data transmissions TLS 1.3 / 256-bit SSL encryption is used.
• Payment Information PCI-DSS Level 1 Stored in accordance with applicable standards.
• On servers & databases Firewall & Intrusion Detection System Active.
• At account login OTP Verification and automatic alerts for suspicious login attempts.
• Regular Security Audit and vulnerabilities are regularly tested.
• Only authorized personnel are granted limited access to specific data.

Under Haybajee's privacy policy, you have full control over your own information. In accordance with international privacy laws, you have the following rights:

To exercise these rights, support@haybajee.bet Send us an email at the address provided. We will respond within 30 business days.

Haybajee retains your information only for as long as necessary or legally required. Retention periods vary by data type:

• Account Information: For the duration your account is active, and for 5 years after closure.
• Financial Transaction Records: Minimum 5 years (legal obligation).
• KYC Documents: 5 years after account closure.
• Gaming Logs: Up to 3 years.
• Live Chat History: Up to 1 year.
• Marketing Preferences: Until you unsubscribe.

Haybajee strictly does not provide services to anyone under 18, nor do we collect their data. We believe it is our social responsibility to keep minors away from online gaming.

• Age verification is mandatory at the time of registration.
• A national ID or birth certificate may be requested if there is any doubt.
• Any account found to belong to a minor will be suspended immediately.
• All data is deleted and no funds are retained.

Haybajee may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.

• The "Last Updated" date at the top of this page will always reflect the most recent revision.
• You will be notified via your registered mobile number or email before any major changes take effect.
• Continuing to use our services after any changes takes effect means you have accepted the updated policy.
• We reserve the right to close your account if you do not agree to the updated policy.

Contact us for any privacy-related questions, complaints, or requests. We are always ready to help.

• Email: support@haybajee.bet
• Live Chat: Click the chat button at the bottom right of any page on the site.
• Response time: Usually within 24–48 hours.