Safe Gaming

At Haybajee Responsible Gaming – Keep the fun, keep the limits

Gaming should be fun, not stressful. At Haybajee, we believe that when every player makes informed choices, gaming becomes a genuinely enjoyable experience. We are committed to standing by you and ensuring safe, responsible gaming.

Last Updated: 1 January 2026
Play for Fun
Gaming should never become
Before it becomes overwhelming.
18+ Only
Age Verification Required
Set a Time Limit
Managing Your Time
Budget Limit
Control Your Spending
24/7 Support
Support in Bengali

Our Responsible Gaming Tools

Haybajee offers multiple safeguards for responsible gaming — every feature is designed with you in mind.

Deposit Limit

Set your own daily, weekly, or monthly maximum deposit limit. Once set, it cannot be increased before the specified period.

Session Time Limit

Decide in advance how long you'll play. Once your set time is up, the system will automatically alert you or log you out.

Cooling-Off Period

If you need a short break, you can temporarily pause your account for anywhere from 24 hours to 6 weeks.

Self-Exclusion

If you need a longer break, you can close your account for anywhere from 6 months to permanently. No promotional messages will be sent during this time.

Loss Limit

Set a maximum loss limit. Once you hit that limit, your session will automatically end.

Counselling in Bangla

If you have any concerns about your gaming, our Bangla-speaking support team is available 24/7 to help.

Important Notice

Gaming is for entertainment only. If you feel like your play is getting out of control, contact our support team right away.

What exactly is Responsible Gaming?

What is Responsible Gaming?

Responsible Gaming means enjoying gaming mindfully, with a plan, and within set limits. Haybajee believes gaming should be a form of entertainment — not a source of income or a way to cope with stress.

Online gaming is growing rapidly in Bangladesh — but with that growth comes the risk of some players spending excessive time and money. Haybajee takes this seriously and is dedicated to supporting the well-being of every user.

Responsible gaming doesn't mean you can't play. It means you decide when to play, how long to play, and how much to spend. That control should always be yours.

Please note: When gaming starts feeling more like a burden than a pleasure, it's time to step back.

How do you know if there's a problem?

Warning Signs to Watch Out For

We don't always notice when gaming starts getting out of hand. Watch out for the following signs — if several of these apply to you, it may be worth pausing and seeking support:

1

You're spending more than your budget allows and feel unable to stop.

2

You feel the urge to chase losses by placing more bets.

3

Gaming is cutting into your time with family, friends, or work.

4

You feel irritable, anxious, or angry when you can't play.

5

You're lying to or hiding things from family or friends about your gaming.

6

You're skipping sleep, meals, or daily responsibilities to play.

7

Gaming is causing debt or putting you in financial difficulty.

If you recognize any of the above in yourself, talk to us directly. Our goal is to support you, not to judge you.

Haybajee's Protection Tools

Our Responsible Gaming Tools

Haybajee offers a range of responsible gaming tools you can access at any time through your account settings. They're completely free and take effect immediately.

Deposit Limit

Set a daily, weekly, or monthly deposit limit.

Loss Limit

Your session will automatically end once you reach a set loss amount.

Session Time Limit

Set a time limit for your sessions in advance.

Cooling-Off

Take a temporary break for anywhere from 1 day to 6 weeks.

Self-Exclusion

Long-term or permanent account closure option.

Promotions Off

Opt out of bonus and promotional messages.

How to Set a Limit

How to Set Your Limits

Setting limits on Haybajee is straightforward. Just follow a few simple steps to set your preferred safety limits:

1
Log in to your account

Log in to your Haybajee account and click the profile icon in the top right corner.

2
Go to the "Responsible Gaming" menu

Look for the "Responsible Gaming" option in your profile settings.

3
Choose Your Preferred Limit

Deposit limit, loss limit, or session time — pick what you need and set your amount or duration.

4
Confirm with OTP

Confirm the change with the OTP sent to your mobile for security.

5
Limit Applied Successfully

Some limits take effect immediately, while others apply within 24–48 hours. Decreasing a limit is instant, but increasing one requires a waiting period.

Important: Reducing a limit takes effect immediately. However, increasing a limit is subject to a 7-day cooling period — that's a core principle of responsible gaming.

Self-Exclusion (Self-Exclusion) Process

Self-Exclusion Process

If you feel you need stronger measures, self-exclusion is the most effective option. It allows you to close your account for a set period or permanently.

Self-exclusion options:

  • 6 months: For short breaks — gaming, login, and promotions are all paused during this time.
  • 1 Year: A medium-term break.
  • 3 years: A long-term break.
  • Permanent: If you want to permanently close your account.

What happens during self-exclusion:

  • You will not be able to log in to your account.
  • All marketing and promotional messages will be turned off.
  • Any funds in your account will be kept safe and can be withdrawn once the exclusion period ends.
  • Your account cannot be reactivated before the period ends.

Contact our support team to request self-exclusion, or apply directly through your account settings. We'll activate it within 24 hours.

Choosing self-exclusion takes courage. It's not a sign of weakness — it's one of the best things you can do for yourself.

Minor Protection

Protection of Minors

Haybajee is strictly for individuals aged 18 and above. Keeping minors away from gaming is our ethical responsibility, and we take it very seriously.

  • Age verification is mandatory at registration.
  • If there is any doubt, a national ID or other valid proof of identity will be requested.
  • Any account found to belong to a minor will be closed immediately.

Tips to protect children at home:

  • Use parental control software on your devices.
  • Keep your Haybajee account password away from your children.
  • Set up a separate browser profile for your children.
  • Have open conversations with your children about online gaming.

Where to Get Help

Where to Get Help

Gaming addiction is a recognized mental health condition, and seeking help for it is completely normal. Alongside Haybajee's own support, you can also reach out to the following resources:

  • Haybajee Support: Speak with our team via live chat or email — completely confidential.
  • Family & Friends: Share how you're feeling with someone you trust. Don't face it alone — reach out to someone close to you.
  • Mental health professional: Reach out to the National Institute of Mental Health (NIMH) in Bangladesh or the mental health department at your nearest hospital.
  • Kaan Pete Roi: Bangladesh Mental Health Helpline — 01779-554391.

Our email: To report a concern support@haybajee.betWrite to us. We'll respond within 24 hours and all information will be kept completely confidential.

FAQ

Frequently Asked Questions

Yes, reducing a limit or setting a new one takes effect immediately. However, if you wish to increase a limit, a 7-day waiting period applies after the request. This delay is intentional — to prevent limits from being raised on impulse.

No. Self-exclusion is a firm commitment. Your account cannot be reactivated before the chosen period ends. This is a core part of responsible gaming.

All funds in your account remain completely safe. Once your self-exclusion period ends, you can withdraw them. Your money is protected even if there is no activity during the exclusion period.

A cooling-off period can be set from 24 hours up to 1, 2, 3, or 6 weeks. During this time, gameplay will be suspended but your account will remain active.

Not at all. All of Haybajee's responsible gaming tools are completely free. There are no charges for using them, and your account benefits remain unaffected.

Play Safe, Play Happy

Your safety is our top priority at Haybajee. Register today and enjoy the best experience in a responsible gaming environment.

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